Refund policy

Return & Refund Policy

We want you to be completely happy with your purchase. If something isn’t right, we’re here to help.

⏳ 2-Day Change-of-Mind Returns

If you change your mind or are not satisfied with your item for any reason, you have 2 days from the date of delivery to request a return.

To qualify:

  • The request must be made within 2 days

  • The item must be unused, unworn, and in original condition

  • Original packaging (including box) must be included

If these conditions are met, we will accept the return and issue a refund once the item is received and inspected.

Return shipping is provided by the customer. unless faulty

🛠️ Faulty or Damaged Items

If your item arrives damaged, faulty, or not as described, please contact us immediately.

You will get:

  • A free return

  • A full refund

  • Or a replacement (if available)

Please include photos of the issue when contacting us so we can resolve it quickly.

📦 How to Request a Return

Email us at:

Wesellcutes@gmail.com
Include:

  1. Your order number

  2. The item you want to return

  3. The reason for the return

  4. Photos if the item is damaged or faulty

We’ll reply with the instructions.

💳 Refund Processing Time

Once we receive your return and confirm the condition:

  • Refunds are processed within 2–5 working days

  • Refunds will be issued to your original payment method

Please note: We do not refund for items worn, used, or returned after the 2-day window unless faulty.

📌 Non-Returnable Items

We cannot accept returns on:

  • Items worn outside

  • Items returned without original packaging

  • Items returned after the 2-day return window (unless faulty)

Questions?

We’re always here to help.
Contact us at: Wesellcutes@gmail.com